Anneliese Hughes

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Activity overview

Latest activity by Anneliese Hughes
  • Anneliese Hughes created an article,

    Toggle on/off only Glasshouse Accounts in Zoom

      This article will show you how to prevent non-Glasshouse accounts from joining Zoom rooms.   This is on by default when you start up a new meeting.   1. Launch Zoom and click 'Schedule'.  2. This...

  • Anneliese Hughes created an article,

    How to Install AutoCAD on Mac

    This article will show you how to install AutoCAD on your Mac if it did not automatically activate.   1. Open Self Service and locate 'AutoCAD'. It can be found under the STEM category, or by searc...

  • Anneliese Hughes created an article,

    How to set up Multi-Factor Authentication Using SMS or Phone Call

    How to setup MFA with SMS or phone call instead of using the application:   1. Login to a College app such as Google or visit http://aka.ms/mfasetup 2.You will then be prompted for more info...

  • Anneliese Hughes created an article,

    How to set up Multi-Factor Authentication using Application

    In this guide I will walk you through the User Experience of setting up Microsoft MFA through the Microsoft Authenticator Application. If you would like to set up MFA using SMS or phone call, pleas...

  • Anneliese Hughes created an article,

    Bug Club Cookies Error

    If your students iPads are displaying the below error, here is how to fix it. 1. Locate the 'Settings' App and tap to open.   2. Scroll down on the left-hand pane until you locate 'Safari'.   3...

  • Anneliese Hughes created an article,

    Signing into IXL on iPad

    This article will show how to log into the IXL application on iPads.   1. Locate the IXL Application and click on it to open. 2. Press Sign-in.   3. Click 'Sign-in with Google'. (If you don't see...

  • Anneliese Hughes created an article,

    Printing Problems with Google Docs

    Please follow the article below to resolve problems with printing Google Documents.   1. Open the Google Document that you are attempting to print, and locate 'File' in the top left hand corner, be...

  • Anneliese Hughes created an article,

    Checks for Zoom

    1. Open System Preferences by clicking on the Apple logo in the top left and finding 'System Preferences' in the drop-down menu. 2. The following window will open, locate 'Security & Privacy' as h...

  • Anneliese Hughes created an article,

    Microphone not working with Zoom

    Security and Privacy Settings: 1. Open System Preferences. This can be accessed by clicking on the Apple in the top left and selecting 'System Preferences' from the drop-down. 2. Select 'Security a...

  • Anneliese Hughes created an article,

    MacBook General Troubleshooting

    MacBook Not Turning on: 1. If you have recently spilt water on your Macbook do not try any troubleshooting techniques. Please take your device to the Library. 2. Is it charged? Plug-in your charge...